Arjun Ken
Product Management, Technology, Transportation and Beyond
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Customer is King

Arjun January 13, 2021

The customer always comes first; the money follows. In the end, it is about money, but do not let the money blind your actions. Do not let the money betray your customer loyalty or your desire to make a customer smile. In the 21st century, the customer is king, not the cash.

“The Profesional Product Owner” – By Don McGreal and Rolph Jocham

Right? What do you think of it? Money should never blind what you are trying to achieve. Focus on value to the customer. The money will surely follow you. Look at Jeff Bezos and his ideology, providing value to the customer. He always puts the customer first.

Failure of Innovation

Arjun January 11, 2021

“Too much of our startup industry has devolved into a feeder system for giant media companies and investment banks. Part of the giant media companies and investment banks. Part of the reason established companies struggle to invest consistently in innovation is intense pressure from public markets to hit short-term profitability and growth targets.”

“The Lean Startup” – By Eric Ries

This is so true. Our current stock exchanges run by financially focussed shareholders, media companies, banks, and greedy short term traders cannot help the innovations to sustain for long. When companies get scaled and enter public markets, they tend to slow down and change their focus on addressing market-related issues to increase their market cap. This is insanely true. Eric proposes a new exchange “Long Term Stock Exchange” to combat this issue. I support that idea.

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